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Be a SMAC member today!

Earn an pay with points, get member-exclusive deals, and more!

SMAC Partners

Earn and redeem from brands that fit your lifestyle!

Want To Know SMAC Better?

Anything you'd like to know about our world of rewards

SMAC

Make shopping even more rewarding with SMAC! Earn and pay with points, get discounts, and enjoy freebies from your favorite lifestyle brands. From the latest fashion trends and beauty must-haves to weekly…

Make Shopping Extra Rewarding

Earn and redeem SMAC points

Getting SMAC is easy!


SMAC Prestige

Exclusivity does have its perks with SMAC Prestige. As a member of this elite membership program, you will get to enjoy exclusive shopping offers, access to the SM Prestige Lounge, priority fitting rooms…

Unlock SMAC Prestige

Get automatically promoted to SMAC Prestige once you reach a cumulative spending of at least P150,000…

SMAC Prestige Exclusives

All things SMAC and VIP benefits? Go ahead and indulge. These exclusives are all yours!

SMAC Assist

Metro Manila 8-833-8888 7-944-3888 Outside Metro Manila 1-800-10-833-8888 1-800-8-944-3888 Globe 0917-833-2090…

Lets Get Started & Create Your Account

But first, let’s verify if you're already a SMAC Member. To learn more about becoming a member, click here

Unlock SMAC Prestige

Get automatically promoted to SMAC Prestige once you reach a cumulative spending of at least P200,000…

SAVE P42

Save P42 when you buy Lactum-3+ Powdered Plain 2kg at all SM Hypermarket branches.

EXTRA 30 SMAC POINTS

Get EXTRA 30 SMAC Points when you buy UFC Palm Oil 1L Duo Pack at all SM Supermarket and Savemore branches.

FREE Collectible Stickers 

at SM Markets

EXTRA 5 SMAC POINTS 

Get up to EXTRA 30 SMAC Points when you buy participating items at all branches of SM Hypermarket on May 2 & 3, 9 & 10, 16 & 17, 23 – 24, and 30 & 31,

UP TO EXTRA 30 SMAC POINTS

Get up to EXTRA 30 SMAC Points when you buy participating items at all branches of SM Hypermarket on May 2 & 3, 9 & 10, 16 & 17, 23 – 24, and 30 & 31,

UP TO EXTRA 30 SMAC POINTS

Get up to EXTRA 30 SMAC Points when you buy participating items at all SM Supermarket and Savemore branches on May 2 & 3, 9 & 10, 16 & 17, 23 – 24, an

30% OFF​

at Watsons Puredrug

UP TO 50% OFF​ and BUY 1, GET 1

at SM Beauty

EXTRA 40 SMAC POINTS

Get EXTRA 40 SMAC Points when you buy participating items at all SM Supermarket and Savemore branches.

FOR AS LOW AS P99​

at SM Beauty

Can I unlink my SMAC?

Once a card is linke

Can I link more than one SMAC to my online account?

Yes, the virtual SMAC to be displayed will always be the highest…

What is card linking and what loyalty cards can I link?

Card linking is the merging of loyalty…

Can I still use my existing SMAC (blue or Start) if I haven’t claimed my SMAC Prestige Card?

Yes,…

How do I earn SMAC Points?

Present your

I spent less than the minimum required amount of P200. Will I still earn points?

There is no minimum purchase required to earn SMAC points. Just present your card at the cashier to earn SMAC points.

How long does it take for points to be credited to my account?

It

How can I check my SMAC points balance?

Visit any Cashier Counter of SM Retail Partner establishments. You may download the new SMAC mobile app or visit smac.ph to keep updated your…

Will my SMAC Points expire?

Your points are subject to expiry depending on your activity or membership validity. Your SMAC Points will not expire as long as: …

How do I redeem my points?

SMAC

Can I transfer my SMAC Points?

Yes, you can transfer your points to another SMAC Start, SMAC…

How do I transfer points?

Download the

Do transferred points expire?

Yes, they expire like regular points.

How do I change or reset the email or password I used to create my account online?

To change or reset your email and/or password, login and access your account, go to settings and update your profile.

How do I become a SMAC Prestige member?

Reach a cumulative spending of at least P200,000 at SM Store and other SM Retail Stores within 12 months upon…

How will I know if I qualified for a SMAC Prestige membership?

You’ll

How do I get my SMAC Prestige Card?

To claim your SMAC Prestige Card, visit the Customer Service…

What happens to the points I earned using my SMAC?

Your points earned…

How do I renew my SMAC Prestige membership?

Your SMAC Prestige membership will be automatically renewed if you maintain the minimum spending requirement of Php 200,000 at any SM…

How do I know if I have qualified for SMAC Prestige membership renewal?

For SMAC Prestige renewal, DAC reserves the right to track your spending and automatically qualify members for renewal. On the month of card expiry, if you've met the renewal…

Will I be provided with a new SMAC Prestige Card when I meet the Php200,000 spend requirement?

Yes. Visit the Customer Service Counter

What do I do if my SMAC Prestige Card gets lost?

Block your card via smac.ph or the mobile app. You may also email us at https://helpdesk.smac.ph/ or feedback@smadvantage.com with the following information:

What is SMAC Start?

SMAC Start…

Where can I get my SMAC Start?

To get a FREE

How long is my SMAC Prestige membership valid?

Your SMAC Prestige membership is valid for

Is there a minimum purchase amount required to earn SMAC points?

No, just present your card

How do I check my SMAC Points balance?

Download the

What is a SMAC Voucher?

A voucher with a unique promo code from SMAC or SMAC partners…

How do I use my SMAC Voucher?

Visit the SMAC website and log in to your account. Navigate…

Can I still use my existing SMAC (blue or Start) if I haven’t claimed my SMAC Prestige Card?

Yes,…

Can I still use my old SMAC Prestige Card while waiting to claim my new one?

Yes, you can still use your old SMAC Prestige

What happens to the points on my old SMAC Prestige Card when I claim my new one?

All points from your old SMAC Prestige

What is the validity period of my renewed Prestige membership?

Your SMAC Prestige membership is automatically renewed when you meet the spending requirement of at least Php200,000 before your next card expiry date.…

What will happen to my SMAC Prestige membership if I do not meet the P200,000 spending requirement

Members who do not meet the minimum spending requirement within the qualification period will be transitioned to their linked highest tier unexpired account. To ensure that renewing members who didn't…

How does SMAC Prestige renewal work?

SMAC Prestige renewal is

What is SMAC&SHOP?

SMAC&SHOP is SMAC’s mobile app. With the app, members can: …

How do I download the SMAC&SHOP app?

The SMAC&SHOP app is available for download on the App Store and Google…

What is a SMAC Virtual Card or a Virtual SMAC?

The SMAC Virtual Card or Virtual SMAC is the digital counterpart of a physical loyalty membership card.  …

Can I use my Virtual SMAC even if I don’t have internet connection?

Yes.  …

Can I use my virtual SMAC when there’s 3 Day Sale?

Yes.   Step 1: Click the ‘SMAC QR’ (middle button) at the bottom navigation…

Do I have to present my physical card for points earning if I presented the virtual SMAC for discounts?

No need to present your physical card. The virtual SMAC is the digital version of your physical card.  …

What’s the difference between the ‘Mobile App QR’ and ‘Card QR’

Mobile app QR is for virtual SMAC promos (Example: Earn +25 points when you present your virtual…

Is it ok to use a picture or screenshot of my virtual SMAC?

No, only the virtual SMAC from the mobile app are accepted.  

What is card linking?

Card linking is the merging of loyalty membership accounts. …

What loyalty cards can I link?

You may link the following: SMAC Start …

How do I link my card?

Step 1: Go to ‘Manage Cards’ from the Home screen …

What happens to my accounts once they are linked?

Points of all linked accounts shall be merged into a single wallet.  The balance in the single wallet will be reflected across…

Can I link more than one SMAC to my online account?

Yes.  The Virtual SMAC to be displayed will…

Will I get notified if a card is linked to my account?

No. The owner of the card being linked will receive an OTP via the registered mobile number. 

When will my spending be updated once I link a card?

Your spending will be updated the following day. 

Will card specific benefits be extended to all my cards if they are linked to one account? 

No, card specific benefits are not shared across all linked cards.  

What are the possible reasons why I can’t link my membership account?

You have not activated your membership account via SMS. …

What are SMAC&SHOP vouchers?

SMAC&SHOP vouchers are vouchers that you can exclusively get from the app, which you can redeem in-store

How do I know if I have a voucher?

From the home screen, click on the ‘Vouchers’ tab on the upper right side. You will be redirected to the vouchers page.

How do I use these vouchers?

From the voucher page, click ‘view’ on the voucher that you like to use …

Can I still earn points when I use these vouchers?

Yes, members can still earn points once the virtual SMAC 

Can I use multiple vouchers in 1 transaction?

Please check the vouchers details page, some vouchers may not be used in conjunction with any other offer. 

Can I use the voucher multiple times?

No, vouchers are for one-time use only. Once the voucher has been used, it will move to the ‘Used’ tab within 2-3 minutes. 

If I screenshot the voucher, will that be accepted?

No, only vouchers/ promo barcodes in the SMAC&SHOP app are valid. 

Can I use my SMAC to earn points and use someone else’s voucher?

No, each voucher is tagged to a specific trigger (registration, card linked or birthday) which is done by a specific member. If the voucher and the SMAC don’t match,…

Can I show my physical card and the voucher on my phone? Will the cashier accept?

No, you need to use your virtual SMAC in the voucher page. 

How is my total spending reviewed for SMAC Prestige eligibility? ​ ​


What is the main benefit of having a SMAC Start?

SMAC Start allows you to earn and pay with SMAC Points at SM Store, SM Markets, and other SM Retail stores. Your points are as good as cash, with 1 SMAC point equivalent to P1 when redeemed.

Can I use my SMAC Start to get discounts?

SMAC Start members only enjoy Points Offers, such as bonus points and multipliers. To avail of discounts, you can upgrade to SMAC (blue) for only P200 or unlock SMAC Prestige by meeting the required…

What is SMAC Start?

SMAC Start…

Where can I get my SMAC Start?

To get a FREE

What is card linking?

Card linking is the merging of loyalty membership accounts. …

What is a SMAC Virtual Card or a Virtual SMAC?

The SMAC Virtual Card or Virtual SMAC is the digital counterpart of a physical loyalty membership card.  …

How do I earn SMAC Points?

Present your

How do I become a SMAC Prestige member?

Reach a cumulative spending of at least P200,000 at SM Store and other SM Retail Stores within 12 months upon…

How do I get my SMAC Prestige Card?

To claim your SMAC Prestige Card, visit the Customer Service…

What happens to the points I earned using my SMAC?

Your points earned…

How do I renew my SMAC Prestige membership?

Your SMAC Prestige membership will be automatically renewed if you maintain the minimum spending requirement of Php 200,000 at any SM…

How do I know if I have qualified for SMAC Prestige membership renewal?

For SMAC Prestige renewal, DAC reserves the right to track your spending and automatically qualify members for renewal. On the month of card expiry, if you've met the renewal…

Will I be provided with a new SMAC Prestige Card when I meet the Php200,000 spend requirement?

Yes. Visit the Customer Service Counter

How long is my SMAC Prestige membership valid?

Your SMAC Prestige membership is valid for

Can I still use my old SMAC Prestige Card while waiting to claim my new one?

Yes, you can still use your old SMAC Prestige

What happens to the points on my old SMAC Prestige Card when I claim my new one?

All points from your old SMAC Prestige

What will happen to my SMAC Prestige membership if I do not meet the P200,000 spending requirement

Members who do not meet the minimum spending requirement within the qualification period will be transitioned to their linked highest tier unexpired account. To ensure that renewing members who didn't…

How does SMAC Prestige renewal work?

SMAC Prestige renewal is

Can I still use my old SMAC?

You no longer enjoy

What happens to the points on my old SMAC when I renew?

All points from your old SMAC are automatically transferred…

How do I convert my SMAC Points to PAL Mabuhay Miles?

1. Log in to smac.ph and click the PAL Mabuhay Miles banner…

Who can convert SMAC Points to PAL Mabuhay Miles?

SMAC Start, SMAC and SMAC Prestige members with unexpired…

What is SMAC&SHOP?

SMAC&SHOP is SMAC’s mobile app. With the app, members can: …

How do I download the SMAC&SHOP app?

The SMAC&SHOP app is available for download on the App Store and Google…

Can I use my Virtual SMAC even if I don’t have internet connection?

Yes.  …

Can I use my virtual SMAC when there’s 3 Day Sale?

Yes.   Step 1: Click the ‘SMAC QR’ (middle button) at the bottom navigation…

Do I have to present my physical card for points earning if I presented the virtual SMAC for discounts?

No need to present your physical card. The virtual SMAC is the digital version of your physical card.  …

Is it ok to use a picture or screenshot of my virtual SMAC?

No, only the virtual SMAC from the mobile app are accepted.  

Can I link more than one SMAC to my online account?

Yes.  The Virtual SMAC to be displayed will…

What are SMAC&SHOP vouchers?

SMAC&SHOP vouchers are vouchers that you can exclusively get from the app, which you can redeem in-store

Can I use my SMAC to earn points and use someone else’s voucher?

No, each voucher is tagged to a specific trigger (registration, card linked or birthday) which is done by a specific member. If the voucher and the SMAC don’t match,…

How is my total spending reviewed for SMAC Prestige eligibility? ​ ​


What is the main benefit of having a SMAC Start?

SMAC Start allows you to earn and pay with SMAC Points at SM Store, SM Markets, and other SM Retail stores. Your points are as good as cash, with 1 SMAC point equivalent to P1 when redeemed.

Can I use my SMAC Start to get discounts?

SMAC Start members only enjoy Points Offers, such as bonus points and multipliers. To avail of discounts, you can upgrade to SMAC (blue) for only P200 or unlock SMAC Prestige by meeting the required…

What is the validity period of my renewed Prestige membership?

Your SMAC Prestige membership is automatically renewed when you meet the spending requirement of at least Php200,000 before your next card expiry date.…

What is the points conversion scheme?

250 SMAC Points = 150 PAL Mabuhay Miles

What’s the difference between the ‘Mobile App QR’ and ‘Card QR’

Mobile app QR is for virtual SMAC promos (Example: Earn +25 points when you present your virtual…

What loyalty cards can I link?

You may link the following: SMAC Start …

How do I link my card?

Step 1: Go to ‘Manage Cards’ from the Home screen …

What happens to my accounts once they are linked?

Points of all linked accounts shall be merged into a single wallet.  The balance in the single wallet will be reflected across…

Will I get notified if a card is linked to my account?

No. The owner of the card being linked will receive an OTP via the registered mobile number. 

When will my spending be updated once I link a card?

Your spending will be updated the following day. 

Will card specific benefits be extended to all my cards if they are linked to one account? 

No, card specific benefits are not shared across all linked cards.  

What are the possible reasons why I can’t link my membership account?

You have not activated your membership account via SMS. …

How do I know if I have a voucher?

From the home screen, click on the ‘Vouchers’ tab on the upper right side. You will be redirected to the vouchers page.

How do I use these vouchers?

From the voucher page, click ‘view’ on the voucher that you like to use …

Can I still earn points when I use these vouchers?

Yes, members can still earn points once the virtual SMAC 

Can I use multiple vouchers in 1 transaction?

Please check the vouchers details page, some vouchers may not be used in conjunction with any other offer. 

Can I use the voucher multiple times?

No, vouchers are for one-time use only. Once the voucher has been used, it will move to the ‘Used’ tab within 2-3 minutes. 

If I screenshot the voucher, will that be accepted?

No, only vouchers/ promo barcodes in the SMAC&SHOP app are valid. 

Can I show my physical card and the voucher on my phone? Will the cashier accept?

No, you need to use your virtual SMAC in the voucher page. 

How do I convert my GRAB Points to SMAC Points?

Open Grab Rewards in the Grab mobile app and select SMAC to convert your points.

Who can convert GRAB Points to SMAC Points?

Program is open to all SMAC Start, SMAC, and SMAC Prestige members.

What is the points conversion scheme?

1,800 Grab Points = 100 SMAC Points

When will SMAC points be posted?

SMAC points will be posted real time.

How do I convert my PLDT Home Rewards Crystal Points to SMAC Points?

Log in to your PLDT Home Rewards account and click the link ‘Redeem now’ ​ …

Who can convert PLDT Home Rewards Crystal Points to SMAC Points?

Open to all SMAC Start, SMAC and Prestige…

What is the points conversion scheme?

390 Crystals = 100 SMAC Points

What is the points conversion scheme?

260 PLDT Home Rewards Crystals = 100 SMAC Points

When will SMAC points be posted?

Awarding of SMAC…

How do I convert my PAL Mabuhay Miles to SMAC Points?

Via PAL Website:

Who can convert PAL Mabuhay Miles to SMAC Points?

This offer is valid for all SMAC Start,…

What is the points conversion scheme?

500 PAL Mabuhay Miles = 200 SMAC Points

Is there a maximum number of miles that I can convert?

Maximum of 100,000 miles per year.

When will SMAC Points be credited?

Via Hotline:

Can I reverse points conversions?

No, conversions are not reversible.

How can I be part of the SMAC Program?

Here are two ways on how you can be part of the SMAC Program: 1. In-store: Purchase a SMAC (blue) physical card at any select…

Who can be part of the SMAC Program?

Individuals aged 18 and above can qualify for a SMAC membership. 

Can I cancel my SMAC membership?

You can cancel your SMAC membership by emailing feedback@smadvantage.com…

How long does my membership last?

The validity of your membership will depend on your card type

How do I change or reset the email or password I used to create my account online? 

To change or reset your email and/or password, login and access…

How do I convert my SMAC Points to PAL Mabuhay Miles?

1. Log in to smac.ph and click the PAL Mabuhay Miles banner…

Who can convert SMAC Points to PAL Mabuhay Miles?

SMAC Start, SMAC and SMAC Prestige members with unexpired…

What is the points conversion scheme?

250 SMAC Points = 150 PAL Mabuhay Miles

Is there a maximum number of points that I can convert?

No. You can convert as many points

When will PAL Mabuhay Miles be credited?

Miles will be converted within 24 hours.

How do I convert my GLOBE Rewards Points to SMAC Points?

Sign in to your

Who can convert GLOBE Rewards Points to SMAC Points?

Open to all SMAC Start, SMAC and

What is the points conversion scheme?

130 Globe Rewards = 100 SMAC Points

When will SMAC Points be posted?

Awarding of

How do I renew my SMAC membership?

Renew your membership by visiting the Customer Service Counter inside any SM Store.

How do I activate my SMAC?

To activate your account, text SMAC<space>ACT<space>16-digit card number to 225600. …

How do I personalize my SMAC?

Just go to the Customer Service Counter…

Will my SMAC Points expire?

Your points are subject to expiry depending on your activity or membership validity. Your SMAC Points will not expire as long as: …

Can I transfer my SMAC Points?

Yes, you can transfer your points to another SMAC Start, SMAC…

When should I renew my SMAC?

You may renew your membership within three (3) months prior to card expiration with a grace period of three (3) months after the date of card expiration.

What do I do if I lost my SMAC?

Block your card through the SMAC website via www.smac.ph …

What is a virtual SMAC?

The virtual SMAC is the digital counterpart of a physical SMAC Start, SMAC, or SMAC Prestige. …

How do I register my SMAC?

Register your membership information…

Is there a minimum purchase amount required to earn SMAC points?

No, just present your card

How do I check my SMAC Points balance?

Download the

How do I convert my PLDT Home Rewards Crystal Points to SMAC Points?

Log in to your PLDT Home Rewards account and click the link ‘Redeem now’ ​ …

Who can convert PLDT Home Rewards Crystal Points to SMAC Points?

Open to all SMAC Start, SMAC and Prestige…

When will SMAC points be posted?

Awarding of SMAC…

How do I convert my PAL Mabuhay Miles to SMAC Points?

Via PAL Website:

Who can convert PAL Mabuhay Miles to SMAC Points?

This offer is valid for all SMAC Start,…

When will SMAC Points be credited?

Via Hotline:

What is a SMAC Voucher?

A voucher with a unique promo code from SMAC or SMAC partners…

How do I use my SMAC Voucher?

Visit the SMAC website and log in to your account. Navigate…

How can I be part of the SMAC Program?

Here are two ways on how you can be part of the SMAC Program: 1. In-store: Purchase a SMAC (blue) physical card at any select…

Who can be part of the SMAC Program?

Individuals aged 18 and above can qualify for a SMAC membership. 

Can I cancel my SMAC membership?

You can cancel your SMAC membership by emailing feedback@smadvantage.com…

How do I convert my GLOBE Rewards Points to SMAC Points?

Sign in to your

Who can convert GLOBE Rewards Points to SMAC Points?

Open to all SMAC Start, SMAC and

When will SMAC Points be posted?

Awarding of

How long does it take for points to be credited to my account?

It

How do I redeem my points?

SMAC

How do I transfer points?

Download the

How do I update my membership information?

You may update your membership information through the SMAC…

What do I do in case my card becomes defective?

SMAC carries a three-month warranty (from…

What happens to my accounts once they are linked?

Points of all linked accounts shall be merged into a single wallet. The balance in the single wallet…

I no longer want to receive notifications, what should I do?

To stop receiving notifications from SMAC…

What is the points conversion scheme?

260 PLDT Home Rewards Crystals = 100 SMAC Points

What is the points conversion scheme?

500 PAL Mabuhay Miles = 200 SMAC Points

How long does my membership last?

The validity of your membership will depend on your card type

What is the points conversion scheme?

130 Globe Rewards = 100 SMAC Points