Membership Renewal


How do I renew my SMAC membership?

Visit smac.ph or the Customer Service Counter of any The SM Store branch.


I am outside the Philippines. How do I renew or replace my SMAC?

If you can't renew your SMAC membership yourself, you can send a representative along with the following requirements:
 
  • Signed authorization letter
  • Photocopies of your and your representative's valid government-issued IDs
  • Your SMAC

When should I renew my SMAC?

You can renew your membership as early as three (3) months before your card’s expiration date. All unused points will be carried over to your new card if you renew not later than three (3) months from SMAC’s expiration date. Otherwise, all unused points will expire.