What is SMAC&SHOP?

SMAC&SHOP is SMAC’s mobile app. With the app, members can: 

• Earn & pay with points using your Virtual SMAC, even without your physical card  
• Track their points and transaction history 
• Track their Road to SMAC Prestige 
• Get exclusive app vouchers that they can use in the store  
• Shop online 

How do I download the SMAC&SHOP app?

The SMAC&SHOP app is available for download on the App Store and Google Play.

What is a SMAC Virtual Card or a Virtual SMAC?

• The SMAC Virtual Card or Virtual SMAC is the digital counterpart of a physical loyalty membership card.  
• All members who register for an online account will be issued a Virtual Card/Virtual SMAC. 
• A Virtual SMAC can be used to earn and redeem points. 

Can I use my Virtual SMAC even if I don’t have internet connection?

Yes.  

Go to Account and enable the ‘View Virtual Card without Login’ button 

Your Virtual SMAC will then be available even if you don’t have an internet connection/ offline  

Can I use my virtual SMAC when there’s 3 Day Sale?

Yes.  

Step 1: Click the ‘SMAC QR’ (middle button) at the bottom navigation bar of your home screen. 

Step 2: Choose ‘CARD QR’ 

Step 3: Present to the cashier for scanning. 

Step 4: 3 Day Sale SMAC discount will apply. 

Do I have to present my physical card for points earning if I presented the virtual SMAC for discounts?

No need to present your physical card. The virtual SMAC is the digital version of your physical card.  

Once scanned, it will trigger both the discount and the awarding of regular points. 

What’s the difference between the ‘Mobile App QR’ and ‘Card QR’

Mobile app QR is for virtual SMAC promos (Example: Earn +25 points when you present your virtual SMAC at the SM Store with an MPR of P3,000).  

Card QR, on the other hand, is for 3 Day Sale discounts. 

Both may be used for points earning. 

Is it ok to use a picture or screenshot of my virtual SMAC?

No, only the virtual SMAC from the mobile app are accepted.  

There are promos that might not work if a screenshot or a picture is presented.  

To ensure we extend the best experience to our members, we should always accept the one from the member’s mobile app.