How do I become a SMAC Prestige member?
How will I know if I qualified for a SMAC Prestige membership?
You’ll be notified of your membership promotion via SMS or email.
How do I get my SMAC Prestige Card?
To claim your SMAC Prestige Card, visit the Customer Service Counter of any SM Store branch. Present your SMAC or the new card number sent to you via SMS or email and a valid ID.
What happens to the points I earned using my SMAC?
Your SMAC points will automatically be pooled to your SMAC Prestige Card.
How long is my SMAC Prestige membership valid?
Your SMAC Prestige membership is valid for one (1) calendar year.
How do I renew my SMAC Prestige membership?
Your SMAC Prestige membership will be automatically renewed provided that you maintain the minimum spending requirement of P 120,000 at SM Store and other SM Retail partners,within the validity of your membership.
How do I know if I have qualified for SMAC Prestige membership renewal?
You’ll be notified of your membership renewal via SMS or email.
Will I be provided a new SMAC Prestige Card when renewed?
Yes. Visit the Customer Service Counter of any SM Store branch to claim your card.
What do I do if my SMAC Prestige Card gets lost?
These are the frequently asked questions you can browse. Select a topic to see all sub-topics.