SMAC Prestige
How do I become a SMAC Prestige member?
How is my total spending reviewed for SMAC Prestige eligibility?
Your spending is reviewed daily, based on purchases made within the past 12 months. Each day, purchases that fall outside this 12-month period are automatically excluded.
Example: On October 2, 2024, your total spend is P140,000, covering transactions from October 3, 2023 to October 2, 2024. This includes a P20,000 purchase from October 3, 2023.
On October 3, 2024, that P20,000 purchase will no longer count toward your total since transactions reviewed are from October 4, 2023 to October 3, 2024 i.e. Spend will be P120,000.
How do I get my SMAC Prestige Card?
To claim your SMAC Prestige Card, visit the Customer Service Counter inside any SM Store. Present the SMAC communication (via email or SMS) of your promotion, and a valid ID.
Can I still use my existing SMAC (blue or Start) if I haven’t claimed my SMAC Prestige Card?
Yes, you can still use your unexpired SMAC (blue) or SMAC Start Card for points earning and redemption until you claim your SMAC Prestige Card.
What happens to the points I earned using my SMAC?
Your points earned from your SMAC Start or SMAC will automatically be pooled to your SMAC Prestige membership.
How long is my SMAC Prestige membership valid?
Your SMAC Prestige membership is valid for twelve (12) months from the day after you meet the spend requirement.
How do I renew my SMAC Prestige membership?
How do I know if I have qualified for SMAC Prestige membership renewal?
Will I be provided with a new SMAC Prestige Card when I meet the Php200,000 spend requirement?
Yes. Visit the Customer Service Counter inside any SM Store, present the SMAC communication (via email or SMS) of your renewal, your existing SMAC Prestige Card, and a valid ID.
Can I still use my old SMAC Prestige Card while waiting to claim my new one?
Yes, you can still use your old SMAC Prestige Card to earn points. For Prestige members whose cards are undergoing renewal, points redemption can only be done using the renewed card.
What happens to the points on my old SMAC Prestige Card when I claim my new one?
All points from your old SMAC Prestige Card are automatically transferred to your new SMAC Prestige Card upon claiming.
What is the validity period of my renewed Prestige membership?
What will happen to my SMAC Prestige membership if I do not meet the P200,000 spending requirement
Members who do not meet the minimum spending requirement within the qualification period will be transitioned to their linked highest tier unexpired account. To ensure that renewing members who didn't meet the spend and have no linked cards continue to earn points, they will be issued a virtual SMAC Start, accessible via the SMAC&SHOP app. Any unexpired points from the Prestige account will be pooled to this new virtual account.
How does SMAC Prestige renewal work?
SMAC Prestige renewal is determined automatically by tracking your spending. DAC reserves the right to evaluate and qualify members for renewal based on their spending.
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