Membership Application


How can I apply?

Here are two ways on how you can apply for a SMAC membership:
 
1. In-store: Go to any cashier counter of The SM Store, select SM Supermarket or SM Hypermarket, Savemore, Waltermart Department Store & Supermarket and Alfamart branches.
 
2. Online: Visit the SMAC website at www.smac.ph.
 
Membership fee is P200, which is good for 5 years.

Who can apply for a SMAC?

Individuals aged 18 and above can apply for a SMAC membership.


Will SMAC deliver my card after purchasing it online?

You need to claim your SMAC at the Customer Service Counter of any The SM Store branch.


Can I return my SMAC after purchasing online?

You can no longer return your SMAC once purchased online or in-store.


Can I request for a refund if I purchased my SMAC online?

You may email us at feedback@smadvantage.com or https://helpdesk.smac.ph/ with your transaction details and the reason for your request.


Can I cancel my SMAC membership?

You can cancel your SMAC membership by emailing feedback@smadvantage.com or https://helpdesk.smac.ph/ or by calling SMAC Assist at the following numbers:
 
Within Metro Manila - 8-833-8888 or 7-944-3888
Outside Metro Manila - 1-800-10-833-8888 or 1-800-8-944-3888.
Globe - 0917-833-2090
Smart - 0998-533-8888
Sun - 0923-833-8888

How long does my membership last?

The validity of your membership will depend on your card type and if you have linked your card to your SMAC online account.