How can I apply?
Who can apply for a SMAC?
Individuals aged 18 and above can apply for a SMAC membership.
Will SMAC deliver my card after purchasing it online?
You need to claim your SMAC at the Customer Service Counter of any The SM Store branch.
Can I return my SMAC after purchasing online?
You can no longer return your SMAC once purchased online or in-store.
Can I request for a refund if I purchased my SMAC online?
You may email us at firstname.lastname@example.org or https://helpdesk.smac.ph/ with your transaction details and the reason for your request.
Can I cancel my SMAC membership?
How long does my membership last?
The validity of your membership will depend on your card type and if you have linked your card to your SMAC online account.
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